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  • For the elderly and for customers with disabilities
  • For customers with children
  • For Our Foreign Visitors
  • Store Guide / Consultations
  • Our store's convenient facilities and services
  • Shopping advisers will be on standby!

Service Guide

For Our Foreign Visitors

Special Shopping Coupon: 5% OFF

Some stores and brands will not be available for discounts, such as food commodities, blue-ribbon items, watches, and any international boutique products.

・Cash, Union Pay Cards, and credit cards are all accepted.

・Customers will receive a 5% OFF coupon upon presenting their passports at the locations indicated below.

・However,this only is for customers who have been in Japan for less than 6 month.

・Only customer of the foreign family register is available. Thank you for your understanding beforehand.

●The first floor of north hall / Shinsaibashisuji information desk

Free Wi-Fi

Free Wi-Fi is available in all facilities.
SSID: [daimaru-freewifi]
●Campaign of the Month

Foreign currency changemaker

We perform exchanges from currency of eight countries including the hometown to Japanese Yen among the US dollar, the euro.
(as for the exchanges from Japanese Yen to foreign currency, impossible)

●The second floor of south hall / Kansai tourist information center

Pocket change

It is service to change foreign currency for electronic money.

●The second floor of south hall / Kansai tourist information center

Chinese Interpreters

Our interpreting staff will be available to aid any of our visitors from China with their shopping.

●The first floor of north hall / Interpreting Services counter

Accepted Credit Cards

Credit Cards

We accept a range of credit cards, including VISA, MASTERCARD, JCB and American Express. (Please contact our staff for more details)


Your Union Pay Card can be used in each sales department. (Some departments are excluded)

Tax exemption procedure

Customers can undergo export tax-exemption procedures for all items purchased on that day at our store.

When finished shopping, please bring your sales receipt(s) and all items purchased to the tax exemption counter. (Some stores/items excluded)

※At our store, we withhold 1.1% of all exempted tax as a tax-exemption fee, whereas customers will be refunded the remaining 6.9%. We ask for your understanding on this matter.

●The fourth floor of south hall / tax exemption counter

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