Please ask your nearest staff member

Bridal consultation from engagement ceremony to wedding hall selection

11F Bridal Corner Compal

Wedding gifts consultation, admission to bridal circle

11F Gift and Gift Certificate

Reservation of celebration flowers and arrangement flowers

We offer flower arrangement that suits your purpose and budget. Shipment is also available.

2F Flower Shop

Consultation and gifts for celebrations and mourning.

We provide consultation for all kinds of gifts.

11F Gift and Gift Certificate

Lost and Found

We accept inquiries about items lost in the store.
Call the lost-and-found line at 03-6895-3247.

  • Monday to Wednesday 10:00 a.m. to 8:00 p.m.
  • Thursday and Friday 10:00 a.m. to 9:00 p.m.
  • Saturday, Sunday, and public holiday 10:00 a.m. to 8:00 p.m.

Collective issue of receipts

Receipts of items purchased at multiple stores can be combined into one receipt.

1F Information Counter / B1F Boxed Lunch Advance Sale Counter

Hand baggage

3F Yamato Transport Service Corner

  • Free check-in of one piece of baggage for one day per 30,000 yen of purchase on the day of visit. (Tax included, combined receipts accepted)
  • One [tax-included] 509 yen ※The item size must not exceed a total length of 250 centimeters (a total of height, width, and height). (Must be less than 2 meters in length and 20 kilograms in weight)
  • Check-in period: Monday to Wednesday (10:00 a.m. to 7:30 p.m.), Thursday and Friday (10:00 a.m. to 8:30 p.m.), Saturday, Sunday, and public holiday (10:00 a.m. to 7:30 p.m.)
  • Additional fees will be charged for extra check-in period.
  • We do not accept items that we find inappropriate for storage.

Parcel Delivery

We provide delivery service for items purchased at the store and those you bring in. We also offer delivery of frozen/refrigerated items.

3F Yamato Transport Service Corner

In-store announcement

If you find a lost child or get separated from your companion, please let your nearest staff member know. We will make an in-store announcement.

  • The announcement service is available at all departments.

Consultation for purchased items or services

Customers’ opinions and requests regarding items purchased at our store and services will be addressed by Consumer Life Advisers of a special program certified by the Prime Minister and the Minister of Economy, Trade and Industry.

11F Consumer Life Consultation Corner

Store informational guidance

Information on stores, bargains, etc. is provided.

1F Information Counter