Privacy policy of The Hakata Daimaru homepage

We strongly recognize importance of personal information protection, and we and our subsidiary companies observe "law about protection of personal information" and devise independence standard to protect personal information in the everyday operation appropriately and will observe this. Particularly, it is essential, and proper law that can meet trust is appropriate, handling from customer is thinking about personal information of customer with social duty imposed on to us when we offer service to customer. Thus, we will observe the following matters to make all possible measures for protection of personal information of customer.



1. When I take personal information from customer, we make the use purpose clear beforehand and will have agreement of customer.

2. When we acquire personal information that is available to the public with homepage, magazine widely indirectly, we announce so beforehand on our homepages.

3. We perform the use of personal information that I took from customer directly within the use purpose that had you agree. In addition, we limit the use of personal information that we acquired from homepage, magazine indirectly within the use purpose announcing beforehand by our homepages and perform.

4. We carry out necessary and appropriate safety measures continuously to prevent unjust access, loss, manipulation, leak to personal information of customer.

5. We set chief privacy officer to carry out the appropriate handling of personal information of customer thoroughly and perform education, enlightenment for employees, periodical inspection.

6. When we have agreement beforehand or personal information of customer does not provide to third party for protection of serious profit including regulations of laws and ordinances and public life, property unless it is necessary.

7. When we consign the handling of personal information of customer, we perform necessary and appropriate supervision for trust so that safety management of personal information is planned.

8. Personal information of customer tries to keep the correct and latest content. In addition, about disclosure, correction, suspension of your personal information, we install "reception desk window" and will cope as far as it is rational.


June 1, 2019
The Hakata Daimaru
President Akiko Kagawa



About the handling of personal information of customer

1. About the acquisition of personal information
  (1) We and our subsidiary (called "the subsidiary companies" as follows) acquire personal information by on-the-job means that and and is legitimate as far as it is necessary is fair.
(2) About the indirect acquisition of personal information
We and the subsidiary companies may acquire personal information that is opened to the public with homepage or commercially available magazine, book widely from anyone other than the customer from homepage or commercially available magazine, book for new information of the enrollment of The Hakata Daimaru card (foreign merchant) indirectly as far as they are necessary as far as they are necessary.


2. About the use purpose of personal information
We and the subsidiary companies use personal information of customer based on "personal information protection basic policy" as far as they are necessary for the following purposes.
(1) For announcement of company information of news release, us including IR information and the subsidiary companies
(2) For sales campaign including information for product information, living information, various special treatments
(3) For order, reservation, hold, sales processing, repair processing, the future handing over, delivery, waiting on customers, after-sale service
(4) Purchase product, sales processing, delivery, response to inquiry about things left behind for contacting
(5) For new information of the enrollment of The Hakata Daimaru card (foreign merchant)
(6) For plan of products, service, marketing research about development, information analysis
(7) For ensuring safety and crime prevention of customer

※We may contact based on family and information such as the destination that I took from customer in the case of emergency.
※It is limited within the purpose of (5) mentioned above and, about personal information that we acquired from homepage or magazine, book indirectly, uses.


3. About the joint use of personal information
(1) We will use the group companies and personal information jointly. In our group companies, please see this.
(2) When we and the group companies use personal information jointly, they will use within the use purpose mentioned above.
(3) In the item of personal information to use jointly, it is full name, address, phone number, e-mail address, the date of birth, sex, occupation, title, product purchase history.
(4) In the joint use of personal information that we acquired, we will manage with responsibility.


4. About offer of personal information
We disclose personal information of customer to third party or we will not provide unless we correspond to any of the following.
(1) When there is agreement of customer
(2) When the group companies use within mention for the joint use jointly
(3) When it is necessary in accomplishment of commissioned business for duties trust point
(4) When disclosure of personal information is demanded based on regulations of laws and ordinances
(5) When it is necessary for protection of human life, body or property
(6) When we receive request to set of laws and ordinances from person who received engine of country or local public entity or the trust


5. About conduct of safety management measures
We set organized human technique-like safety management plan to prevent unauthorized access to personal information and loss, manipulation of personal information and leak, and we carry out necessary and appropriate measures and will manage personal information of customer appropriately.


6. About disclosure, correction, suspension of personal information
When you buy disclosure, correction, suspension about personal information, in each following inquiry window, we cope immediately as far as it is rational and necessary. (apply by our predetermined document)


7. Inquiry window about personal information
Inquiry windows about the handling of personal information are as follows.


The Hakata Daimaru duties promotion part "Customer Consultation Services" 092-712-8181