FAQs
About Daimaru D card
1. About application, change procedure
Q: Where do you have you issue?
Q: Does it cost annual fee?
Q: We want to report address change
Q: We want to resign from "Daimaru D card"
2. About point
Q: Do we want to confirm the number of the points saving now?
Q: Are there the points using point that we saved?
Q:

Are there the points even if we purchase by other companies credit card?
In addition, are there the points by installments?
3. About accidents such as loss or theft
Q: We lost "Daimaru D card" (theft)


1. About application, change procedure
Q:Where do you have you issue?
【A】 About "the new enrollment of Daimaru D card, we finished acceptance on Wednesday, May 20, 2015. I would like the enrollment to new Daimaru Matsuzakaya reward card."
※Existing member of Daimaru D card can use Daimaru D card sequentially.
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Q:Does it cost annual fee?
【A】Free of charge."
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Q:We want to report address change
【A】"I would like procedure in each shop credit Service Center.
In the case of procedure with telephone,

Daimaru Matsuzakaya reward card inquiry center
> except/January 1 open throughout the year for <from 10:00 a.m. to 8:00 p.m.
Navigator dial 0570-00-1231
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Q: We want to resign from "Daimaru D card"
【A】"We accept procedure for withdrawal in each shop credit Service Center.
In the case of procedure with telephone,

Daimaru Matsuzakaya reward card inquiry center
> except/January 1 open throughout the year for <from 10:00 a.m. to 8:00 p.m.
Navigator dial 0570-00-1231
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2. About point
Q:Do we want to confirm the number of the points saving now?
【A】"You can confirm on the Internet when you have you register card information with my page "point confirmation" of receipt at the time of purchase or Daimaru Matsuzakaya online shopping WEB member (PC smartphone). "
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Q:Are there the points using point that we saved?
【A】"I'm sorry, we cannot attach point with the use part of good point."
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Q:

Are there the points even if we purchase by other companies credit card?
In addition, are there the points by installments?
【A】"Even in the case of payment by other companies credit card, there are the points.
There are the points by any payment method including payment in installments.
Take out both other companies credit card, Daimaru D cards at the time of payment."

※ There is some exclusion product.
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3. About accidents such as loss or theft
Q:We lost "Daimaru D card" (theft)
【A】 Immediately Daimaru Matsuzakaya reward card inquiry center (TEL: for 0570-00-1231 navigator dial <from 10:00 a.m. to 8:00 p.m.> except year round/January 1),
Or please report to each shop credit Service Center. We do stop of "Daimaru D card", information for card reissue immediately.

●Contact, reference●

Daimaru Matsuzakaya reward card inquiry center
> except/January 1 open throughout the year for <from 10:00 a.m. to 8:00 p.m.
Navigator dial 0570-00-1231

Each shop credit Service Center
The seventh floor of the Shinsaibashi store Main Building/Umeda store the tenth floor/Kyoto store the eighth floor/
The seventh floor of Kobe store the eighth floor/Tokyo store the eleventh floor/Sapporo store the seventh floor/Shimonoseki store (general service salon)

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